Shipping & Payment

In our e-shop, we offer several shipping and payment options so you can choose the combination that suits you best.

Shipping Options

Personal Pickup – Free

You can collect your order in person at the following address:

📍 gen. Píky 2000, 272 01 Kladno

Please note that you will be informed by email once your order is ready for pickup.

Zásilkovna

Delivery via Zásilkovna allows you to pick up your order wherever it is most convenient for you:

✅ Zásilkovna pickup point
✅ Zásilkovna parcel box
✅ Home delivery

Once the shipment is ready for pickup or handed over to the courier, you will receive detailed information via email or SMS.

Balíkovna

Delivery via Balíkovna offers flexible ways to receive your parcel:

✅ Balíkovna pickup point
✅ Balíkovna parcel box
✅ Home delivery

You will be informed about the delivery progress by email or SMS message.

PPL

The PPL courier service provides convenient delivery according to your preferences:

✅ PPL pickup point
✅ PPL parcel box
✅ Home delivery

After the parcel is handed over to the carrier, you will receive delivery information via email or SMS.

DPD

DPD ensures fast and reliable delivery directly to your address or to a pickup location:

✅ DPD pickup point
✅ DPD parcel box
✅ Home delivery

You will be continuously informed about the shipment status via email or SMS.

Payment Options

In our e-shop, we accept cash payments as well as online payments via the Comgate payment gateway.

Cash Payment

💰 For personal pickup – you can pay in cash on site at New Living Center Prague.

Cash on Delivery

📦 You can pay for your order upon receiving the parcel from the carrier. Payment can be made in cash or by card, depending on the carrier’s capabilities.

Online Payments via Comgate Payment Gateway

If you prefer cashless payment, you can use the secure Comgate payment gateway, which supports:

✅ Card payment – fast and secure payment with Visa, Mastercard, or Maestro.
✅ Online bank transfer – instant payment directly from your internet banking.
✅ Apple Pay and Google Pay – convenient one-click payment on your mobile device.
✅ Bank transfer – traditional bank transfer (please note longer processing time).

After completing your order, you will receive an email confirmation of the payment along with shipping details.

Additional Information

• Delivery time depends on the selected shipping method and the current workload of the carriers.
• If you have any questions regarding orders, shipping, or payments, please do not hesitate to contact us.

💬 We are here for you! We wish you a pleasant shopping experience. 😊